Legal
Terms and Conditions
Last updated: May 11, 2026
These Terms and Conditions constitute a legally binding agreement between you and Gandharaja concerning your access to and use of our website and the purchase of our products. Please read them carefully before using our Service.
Age Requirement
By using our Service, you represent that you are at least 18 years of age. If you are under 18, you are not permitted to use or register for the Service.
Contents
- 1. Agreement to Our Legal Terms
- 2. Our Services
- 3. Intellectual Property Rights
- 4. User Representations
- 5. Products
- 6. Purchases and Payment
- 7. Return Policy
- 8. Prohibited Activities
- 9. User Generated Contributions
- 10. Contribution License
- 11. Reviews
- 12. Third-Party Websites and Content
- 13. Services Management
- 14. Privacy Policy
- 15. Term and Termination
- 16. Modifications and Interruptions
- 17. Governing Law
- 18. Dispute Resolution
- 19. Corrections
- 20. Disclaimer
- 21. Limitations of Liability
- 22. Indemnification
- 23. User Data
- 24. Electronic Communications
- 25. California Users and Residents
- 26. Miscellaneous
- 27. Contact Us
1.Agreement to Our Legal Terms
We are Gandharaja ("Company," "we," "us," or "our"), a company incorporated in the United States with our registered address at 305 Schermerhorn Street, Brooklyn, NY 11217.
These Legal Terms govern your access to and use of our website at gandharaja.com and any other media form, channel, mobile website, or mobile application related or connected thereto (collectively, the "Service").
By accessing or using the Service, you confirm that you have read, understood, and agreed to be bound by all of these Legal Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Service and must discontinue use immediately.
Supplemental terms and conditions or documents that may be posted on the Service from time to time are hereby expressly incorporated herein by reference. We reserve the right to make changes to these Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms.
Your continued use of the Service after the date of any revised Terms constitutes your acceptance of the changes. We recommend reviewing this page periodically.
2.Our Services
The information provided on the Service is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country.
The Service is intended for users who are residents of jurisdictions where such use is permitted. Those who choose to access the Service from other locations do so on their own initiative and are solely responsible for compliance with local laws.
3.Intellectual Property Rights
Our Intellectual Property
We are the owner or licensee of all intellectual property rights in our Service, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Service (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright, trademark, and other applicable intellectual property laws. No part of the Service and no Content or Marks may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means without our prior written permission.
Your Use of Our Service
Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable licence to access the Service solely for your personal, non-commercial use. This licence does not include any resale or commercial use of any Content or Marks.
- ◆You may not use our Marks without our prior written consent
- ◆You may not use data mining, robots, or similar data-gathering tools on the Service
- ◆You may not frame or utilise framing techniques to enclose any Marks or other proprietary information
- ◆Any use of the Service beyond this limited licence terminates automatically
4.User Representations
By using the Service, you represent and warrant that:
- ◆You are at least 18 years of age
- ◆You have the legal capacity and agree to comply with these Legal Terms
- ◆You will not access the Service through automated or non-human means (bots, scripts, etc.)
- ◆You will not use the Service for any illegal or unauthorised purpose
- ◆Your use of the Service will not violate any applicable law or regulation
- ◆All registration information you submit is truthful, accurate, current, and complete
- ◆You will maintain the accuracy of such information and promptly update it as necessary
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Service.
5.Products
We make every effort to display the colours, features, specifications, and details of products available on the Service as accurately as possible. However, we do not guarantee that the colours you see on your screen accurately reflect the colour of the product. Your screen display may vary and we cannot be responsible for such differences.
All products are subject to availability and we reserve the right to discontinue any products at any time. Prices for products are subject to change without notice. We reserve the right to limit quantities of any product or service.
Our attars, ruh oils, and sacred offerings are natural products. Due to the nature of steam distillation and traditional Deg-Bhapka methods, subtle variations in colour, viscosity, and scent character between batches are inherent to the product — not defects.
6.Purchases and Payment
We accept the following forms of payment: Visa, Mastercard, PayPal, Venmo, Square, and bank transfer. You agree to provide current, complete, and accurate purchase and account information for all transactions made via the Service.
All prices are listed in US Dollars (USD). You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order.
- ◆We reserve the right to refuse any order placed through the Service
- ◆We may limit or cancel quantities purchased per person, per household, or per order
- ◆We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors
- ◆All sales are final once the order has been dispatched, unless covered by our Return Policy
7.Return Policy
All sales of opened or unsealed fragrance products, oils, and incense are final due to the nature of the goods. For unopened, sealed products please review our full Return & Refund Policy which is incorporated into these Terms by reference.
8.Prohibited Activities
You may not access or use the Service for any purpose other than that for which we make it available. The Service may not be used in connection with any commercial endeavours except those specifically endorsed or approved by us.
As a user of the Service, you agree not to:
- ◆Systematically retrieve data or other content from the Service to compile a database without written permission
- ◆Trick, defraud, or mislead us or other users in any way, including to obtain sensitive account information
- ◆Circumvent, disable, or otherwise interfere with security-related features of the Service
- ◆Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Service
- ◆Use any information obtained from the Service in order to harass, abuse, or harm another person
- ◆Make improper use of our support services or submit false reports of abuse or misconduct
- ◆Use the Service in a manner inconsistent with any applicable laws or regulations
- ◆Engage in unauthorised framing of or linking to the Service
- ◆Upload or transmit (or attempt to upload or transmit) viruses, trojan horses, or other material that interferes with any party's use of the Service
- ◆Use, launch, develop, or distribute any automated system — including spiders, robots, cheat utilities, or scrapers — to access the Service
- ◆Attempt to impersonate another user or person or use the username of another user
- ◆Interfere with, disrupt, or create an undue burden on the Service or the networks or servers connected to the Service
- ◆Harass, annoy, intimidate, or threaten any of our employees or agents
- ◆Copy or adapt the Service's software, including Flash, PHP, HTML, JavaScript, or other code
- ◆Delete the copyright or other proprietary rights notice from any Content
- ◆Use the Service as part of any effort to compete with us
- ◆Sell or transfer your profile or use it for any commercial purposes
9.User Generated Contributions
The Service may invite you to submit or participate in reviews, testimonials, forums, or other areas whereby you may post content ("Contributions"). Contributions may be viewable by other users of the Service and through third-party websites.
When you create or make available any Contributions, you thereby represent and warrant that:
- ◆The content is not false, inaccurate, or misleading
- ◆The content is not unsolicited or unauthorised advertising, promotional material, or spam
- ◆The content does not violate any applicable law or the rights of any third party, including copyright, trademark, or privacy rights
- ◆The content does not include obscene, violent, harassing, defamatory, or otherwise objectionable material
- ◆Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone
- ◆Your Contributions do not violate any third-party privacy or publicity rights
10.Contribution License
By posting your Contributions to any part of the Service, you automatically grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully paid, worldwide right and licence to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly display, reformat, translate, and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise.
This licence applies to any form, media, or technology now known or hereafter developed. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.
We do not assert ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with them.
11.Reviews
We may accept, reject, or remove reviews at our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate.
Reviews are not endorsed by us and do not represent our views or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free licence to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.
12.Third-Party Websites and Content
The Service may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content belonging to or originating from third parties ("Third-Party Content").
We are not responsible for Third-Party Websites or Third-Party Content and do not endorse the products, services, or information described or offered on any Third-Party Websites. You access Third-Party Websites at your own risk and you should review the applicable terms and policies of any third party you interact with.
13.Services Management
We reserve the right, but not the obligation, to:
- ◆Monitor the Service for violations of these Legal Terms
- ◆Take appropriate legal action against anyone who, at our sole discretion, violates the law or these Terms, including reporting to law enforcement authorities
- ◆Refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof
- ◆Remove from the Service or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems
- ◆Otherwise manage the Service in a manner designed to protect our rights and property and to facilitate the proper functioning of the Service
14.Privacy Policy
We care about data privacy and security. By using the Service, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.
Please be advised the Service is hosted in the United States. If you access the Service from any other region of the world with laws governing personal data collection, use, or disclosure that differ from applicable United States law, then through your continued use of the Service, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.
15.Term and Termination
These Legal Terms shall remain in full force and effect while you use the Service. Without limiting any other provision of these Terms, we reserve the right to, at our sole discretion and without notice or liability, deny access to and use of the Service (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms.
We may terminate your use of or participation in the Service, or delete any content or information that you posted at any time, without warning, at our sole discretion. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.
16.Modifications and Interruptions
We reserve the right to change, modify, or remove the contents of the Service at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Service without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service. We cannot guarantee the Service will be available at all times due to hardware, software, or maintenance issues or factors beyond our control.
17.Governing Law
These Legal Terms shall be governed by and defined following the laws of the State of New York, United States. Gandharaja and yourself irrevocably consent that the courts of New York shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.
18.Dispute Resolution
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms, the parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one party to the other.
Binding Arbitration
Any dispute arising out of or relating to these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by binding arbitration. The arbitration shall be conducted in New York, New York, and the language of the arbitration shall be English.
Restrictions
The parties agree that any arbitration shall be limited to the dispute between the parties individually. To the full extent permitted by law:
- ◆No arbitration shall be joined with any other proceeding
- ◆There is no right or authority for any dispute to be arbitrated on a class-action basis
- ◆There is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or other persons
Exceptions to Arbitration
The parties agree that the following disputes are not subject to binding arbitration: (a) disputes seeking injunctive or other equitable relief for alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents; and (b) claims that may be brought in small claims court.
19.Corrections
There may be information on the Service that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Service at any time without prior notice.
20.Disclaimer
Important Notice
THE SERVICE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICE WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICE AND YOUR USE THEREOF.
We make no warranties or representations about the accuracy or completeness of the Service's content or the content of any websites or mobile applications linked to the Service. We will not be liable for any errors, mistakes, or inaccuracies of content; personal injury or property damage; unauthorised access to our secure servers; interruptions or cessation of transmission to or from the Service; bugs, viruses, trojan horses, or the like; or any losses or damages incurred as a result of the use of any content transmitted or otherwise made available via the Service.
21.Limitations of Liability
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING, OR US $100.00.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
22.Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:
- ◆Your Contributions
- ◆Use of the Service
- ◆Breach of these Legal Terms
- ◆Any breach of your representations and warranties set forth in these Terms
- ◆Your violation of the rights of a third party, including but not limited to intellectual property rights
- ◆Any overt harmful act toward any other user of the Service with whom you connected via the Service
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims.
23.User Data
We will maintain certain data that you transmit to the Service for the purpose of managing the performance of the Service, as well as data relating to your use of the Service. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Service.
You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption.
24.Electronic Communications, Transactions, and Signatures
Visiting the Service, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Service, satisfy any legal requirement that such communication be in writing.
You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Service. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
25.California Users and Residents
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
26.Miscellaneous
These Legal Terms and any policies or operating rules posted by us on the Service or in respect to the Service constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.
These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.
If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.
There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or use of the Service. You agree that these Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Terms and the lack of signing by the parties hereto to execute these Terms.
27.Contact Us
In order to resolve a complaint regarding the Service or to receive further information regarding use of the Service, please contact us at:
